Up-to-date product information available for worldwide sales support

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Together with Flowrox, Wapice implemented a CPQ solution that enables an up-to-date product portfolio, price list, and unified tender documentation for the entire business, regardless of time and place.

Flowrox is known for its reliable industrial solutions for demanding process conditions. With over 40 years of experience in elastomer technology, Flowrox Ltd. is the benchmark for heavy duty valves, pumps and systems. Flowrox products are environmentally friendly and cost-effective solutions for demanding conditions of mining, mineral, power engineering and environmental industries. Most of the company’s output is exported all over the world either directly or via subsidiaries and numerous partners.

Flowrox digitizes its sales processes using Summium® CPQ system, which enables products to be configured, priced and offered to customers. The system retrieves item information from product data management system (PDM) where the product master data is located. Over time, Flowrox has included an increasing number of its products under Summium.

Summium CPQ has greatly enhanced and streamlined Flowrox's sales processes. Summium CPQ has enabled us to use the standardized electronic product portfolio and price list, as well as coherent offer documentation for the whole company’s sales.

Tommi Isotalo, ICT Manager of Flowrox

Through the system integrations, Summium® CPQ ensures that the sales personnel have access to the latest product information. There is also less manual work, since the data is automatically transferred between systems. As a result of sales process digitalization, the offer process has become easier and faster and the need for technical support has decreased significantly, continues Isotalo.

Summium® CPQ (Configure, Price, Quote) is a powerful sales configurator helping companies to sell complex products and services. The salesperson can easily configure the products and services for customer needs, price them and generate the quotation documentation. Wapice has been developing Summium® CPQ tool in a close collaboration with the leading industrial companies since year 2000. Today, over 2 billion euros of Finnish export products are sold through Summium® CPQ, which is a part of Summium® product family.

Article image: © Flowrox Ltd.