Service Design from Wapice

Great products and services stand out from the crowd and leave a mark – at Wapice we have been honored to support industrial companies since 1999 along their digitalization journey. Most of them have become digital champions in their area. As a Technology Partner we designed and developed amazing software and electronic products which are sold on global scale.

Our services for you

Our service design team is able to co-create the digital future with you and your customers. Our services range from user-centered research to conceptualizing, designing, prototyping and implementing to create an outstanding customer experience. Along this journey we help you to facilitate this digital transformation and define the requirements, processes, technology and tools needed to succeed.

User centered research

Conceptualization

UI/UX Design

Testing & Acceptance

Implementation

Rapid prototyping - From idea to long term success

Our service design team is able to rapidly prototype services and products. From brainstorming to first proof of concept it usually takes only a couple of hours.

Advantages of service design

Create and prototype new business models
Enable digital transformation
Improve your competitive advantage
Create new products and services which truly create value
Reduce risk of project failures and improve time to market

Our experience – your advantage

Our broad range of digital know-how will help you leverage your current technologies and also provide you with advanced technology knowhow in the areas of IoT, Analytics, Machine Learning, Blockchain, Augmented and Virtual Reality as well as many others. We are ready to help you on your journey to transform into a digital champion.

The Wapice service design process

1

Target setting workshop with customers and end users

2

Requirement collection and refinement

3

User journey and touchpoint definition

4

Solution visualization including user interface and interaction design

5

Proof of concept (PoC) implementation of the solution

6

Functional tests of the solution with end users

We help you create exciting and innovative digital products and services