Loimua’s Lämpöluotsi Valvomo – from person to person

Loimua, a pioneer in heating and cooling solutions, has chosen Wapice IoT-TICKET® solution as part of the company's strategic journey of change and aims to be an even more comprehensive partner for its customers.

Broken heat pumps and problems with the operation of a property’s heating and cooling equipment cause additional costs, energy consumption, work and equipment failures. In Loimua’s cloud-based Lämpöluotsi Valvomo service, the equipment is connected to continuous monitoring, which allows Loimua’s experts to ensure the proper operation of the technology. The cloud-based service is built on Wapice IoT-TICKET® platform.

“Advanced technology alone does not solve customers’ problems. Expert professionals are always needed to achieve optimal operation. The data obtained through Lämpöluotsi Valvomo enables us to provide increasingly better service – from person to person,” says Tero Holappa, Head of Customer Relations and Business Development at Loimua.

For Loimua’s customers, the service offers clear monitoring views, reports and development proposals – and, of course, optimal heating and cooling of the property.

Read the full customer story about the collaboration between Wapice and Loimua and learn about the key benefits that the collaboration has achieved from our customers page.

Loimua Oy offers responsible and comprehensive energy solutions as well as expert services. The company produces district heating and electricity, and also sells and distributes district heating and natural gas. Loimua has 85,000 end customers for its heating and cooling services in Kanta-Häme, Central Finland, Northern Ostrobothnia and Heinola. Following the acquisition of Elenia Lämpö Oy’s business, Loimua started its operations under a new name in January 2020.

Further information:

Article image: ©Loimua Oy