EcoReaction

EcoReaction screenshot EcoReaction screenshot Datahub compatible

Finland's most popular energy monitoring and reporting tool

With EcoReaction, you can offer your customers the best possible service and help them manage and monitor their own energy behavior accurately and effortlessly. At the same time, it frees up your own staff for more productive work.

Datahub compatible

  • 100 %
    Datahub compatible

    Secure, fair and up-to-date access to data.

  • 4,8 / 5
    Customer satisfaction

    EcoReaction is a safe choice.

  • 6 months
    From plan to production

    A clear cost estimate and schedule, with guaranteed results.

This is how EcoReaction makes everyday life easier

For your consumer customers


  • The service is open 24/7
  • Everyday needs are taken care of immediately, without employing customer service:
    • Changing the energy product to better suit consumption habits
    • Moving the due date or changing the billing interval
    • Notifications of moving and ordering a new subscription
  • The feedback channel is a convenient way for consumers to keep in touch with the energy company.

For your major customers


Versatile reporting options, including:

  • technical reporting
  • group reporting
  • consumption reports: annual consumption, comparative consumption, specific consumption and standardized consumption

For your employees and your company


  • Situation picture: All energy consumption and cost information for the customer can be seen immediately
  • Quick and personal customer service, e.g. in connection with a complaint call
  • Eased workload, when customers take care of many things themselves
  • Sales potential: You can easily launch new energy products through the service

EcoReaction mobile screenshot

illustration

Fast implementation, certified data security

  • Market-leading range of features.
  • Flexible. You can build the user interface from scratch yourself, according to your own needs.
  • User friendly. Always as fast and pleasant to use.
  • Certified information security. Single sign-on (SSO), enrollment, identification, representation and authorization services.

From energy companies to property managers

Wapice’s EcoReaction is Finland’s leading and most advanced energy reporting system. Our goal is to provide your customers with the best service. Over the past 12 years, we have moved from consumer-oriented energy reporting to comprehensive energy data management.

We offer services to all industries that need energy reporting in an easy-to-understand format. At present we operate in the following markets:

  • Electricity supply and distribution companies
  • District heating companies
  • Water companies
  • Gas companies
  • Property managers
  • Real estate management and maintenance
  • Cities and municipalities
  • Large commercial premises, production facilities

Datahub-compatible solution to energy data management

Fingrid’s Datahub and 15-minute reporting interval have radically changed the energy market. EcoReaction provides support for these changes.

EcoReaction integrations

As a cloud-based service, EcoReaction quickly scales to changes in user load and can be easily upgraded without service outages. If you need full control, the service can also be installed in your preferred server environment. At Wapice, we believe that a happy customer is your best possible customer.

EcoReaction consists of modules that can be purchased together or separately. Build the solution you want and provide the best service to your end users.

Reporting


  • Latest usage data on the home page
  • Usage tracking (kWh/€)
  • Monitoring your own production
  • Usage tracking by measurement types (tariffs)
  • Specific consumption
  • Active/reactive power report
  • Comparison with others
  • Comparison of consumption history
  • Distribution of consumption by day of the week, month and hour
  • Outdoor temperature
  • Report download in CSV and PDF format
  • Spot price

Management


  • Price optimisation / search for the best product
  • Grouping functions
  • Objective setting
  • Speculator
  • Usage location data
  • Calendar entries
  • Alarms
  • Choosing a usage location and customer

Functional characteristics


  • Clustering support
  • Cloud-compatible (AWS and Azure)
  • Responsive
  • Support for multiple time zones
  • Support for multiple languages
  • Fully customisable

Communication


  • Latest news
  • Network outage information
  • FAQs

Billing and contract information


  • Contract information
  • Invoice details

Artificial intelligence


  • Artificial intelligence forecasts
  • Data analytics
  • Consumption profiles

Mobile App

The mobile app is designed for everyday monitoring of energy consumption. It not only allows users to see the key figures at a glance, but also enables more detailed data analysis and management of contract and billing data.

Browser-based application

The browser-based application is designed for all customers, but it brings added value especially to power users who want even more from the service. The service provides comprehensive tools for comparisons, annotations, budgeting, and data retrieval in tabular form. The browser-based application also scales to mobile use and includes the same functionalities as the mobile app.

API

The EcoReaction REST API is the invisible workhorse of the service that delivers data to user interfaces. It ensures that the data displayed in the various services is secure and does not pose GDPR risks. The API also enables functionalities built by third parties and seamless integration with other services.

The EcoReaction REST API enables an ecosystem approach, where different systems support each other.

Features

  • Data retrieval for all user interface functions
  • Millisecond as the smallest unit of time
  • Operates efficiently and verifiably (call times ~100 ms per call) up to 40 billion detection units
  • Clustering support
  • Cloud-compatible (AWS and Azure)
  • Swagger documentation

Integration platform & ecosystem

A system is nothing without data. The EcoReaction integration platform supports a wide range of systems and data sources including:

  • Billing systems, e.g.

    • Ropo Capital
    • Strålfors
    • Paytrail Payment
  • Outage data:

    • Trimble DMS
    • ABB DMS
  • Customer data:

    • Datahub
    • Empower Enerim CIS REST API
    • SAF time series format
    • Customer data in CSV format
    • Price data in CSV format
  • Communication:

    • Kuulalaakeri SMS
  • Wapice Weather API

  • Single Sign-On -protocols

    • OpenID Connect
    • SAML

“Our operating environment is too complex for a off-the shelf solution”

You often come across the idea that a off-the shelf solution is a compromise. That you can only get it perfect when you order it custom made, tailored just for you.

The reality is quite the opposite. From the very beginning, EcoReaction's development work has taken into account the wide range of usage situations and environments that our customers have. Therefore, it is also flexible when the future brings new changes to your system. Unlike a custom solution.

Finland's highest customer satisfaction

The good thing about a large customer base is that we are familiar with a wide variety of systems. EcoReaction works smoothly in all of them. Join the group and you will understand why our customer satisfaction is the highest in Finland!

adven logo caruna logo helen logo keuruun energia logo loiste logo vaasan sähkö logo

What our customers say

We want to pay more attention to emissions and encourage our customers to reduce their carbon footprint – EcoReaction has excellent tools for this.
Jens Brokvist, technology-expert
Vaasan Sähkö
By using a service that enables full consumption information management, the benefit of AMR-meters can be harnessed effectively. Service can be also used on mobile devices.
A service based on the EcoReaction, Sävel Plus
Helen Ltd
As a leading district heating company, it is important for us to provide modern service to our customers.
Jonas Eriksson, Head of Customer Care
Adven
Customer reference: caruna logotype Customer reference: loiste logotype Customer reference: helen logotype Customer reference: adven logotype Customer reference: vaasan sähkö logotype Customer reference: iin energia logotype Customer reference: keuruun energia logotype Customer reference: äänekosken energia logotype

Customer cases

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Additional Information