Hydoring digitalized its sales process from request for quotation to order

Hydoring Oy, a manufacturer of hydraulic cylinders and power units, uses Wapice’s Summium® Selector and Summium® CPQ to connect the customer and salesperson in one sales process in a completely new way. By automating the manual steps in the quotation process, Hydoring enabled clear customer communication and speeded up the sales process.

Today, Hydoring´s customers can use Summium® Selector to configure the hydraulic cylinders they need, obtain all the necessary technical information and send a request for quotation to Hydoring. The request for quotation sent by the customer is stored in the Summium® CPQ system, allowing Hydoring’s salesperson to price the products and make an offer to the customer directly from the request for quotation. The system generates a complete item structure for the product, which is automatically sent to the ERP system at the order stage.

Our customers get all the product information and 3D models they need from the system in just a few minutes and without a salesperson, whereas before it could take days to find the needed information, make calculations and draw 3D models. Through Summium® Selector, we have even gained new customers without any separate marketing efforts.

Mikko Mellanen, ICT expert, Hydoring Oy

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