Vaasan Sähkö has chosen Wapice’s EcoReaction solution for use in its mobile service. The solution enables the company to offer even better customer service, as customers can now manage their energy issues and monitor their energy consumption easily and securely.
Consumption data is brought directly from Wapice’s EcoReaction solution using its comprehensive interfaces. The platform enables an efficient way to create new digital services and integrate third-party interfaces and mobile solutions into the ecosystem.
"Our aim is to continuously improve the service. Next, we will include district heating data in the service, as well as enable invoice management. We also want to pay more attention to emissions and encourage our customers to reduce their carbon footprint – EcoReaction has excellent tools for this," says Jens Brokvist, Technology Specialist at Vaasan Sähkö.
In addition to EcoReaction, Wapice provided Vaasan Sähkö with a modern and innovative Single Sign-On (SSO) system for user management as well as an identity and access management (IAM) service that allows customers to register and log in to the service securely.
Vaasan Sähkö is an energy company founded in Vaasa in 1892, which has grown into a strong group of energy companies over the years. The focus of operations is on electricity trading, district heating and electricity transmission. Vaasan Sähkö supplies Vaasa-based electricity throughout Finland. The group employs 120 people.
- Wapice Oy, Jukka Hämäläinen, Product Manager, email@example.com, tel. +358 45 348 8948
- Vaasan Sähkö, Jens Brokvist, Technology Specialist, firstname.lastname@example.org